Cannot access the WebBios on LSI MegaRaid 9260/9265

Problem

You start your system, and when the LSI bios appears, you hit ctrl+H to access the WebBios. Nothing happens, and the system continues to access the next drive in line for bootup order.


Solution

The WebBios will not start on some motherboards unless you press the key during the POST that allows you to select your Boot Device. On an ASUS board, you will probably have to hit F8. EVGA boards use F11. This will depend on your exact board, but you must press the key that allows you to pick your boot device, it should be on your splash screen or manual.

Once you have done that, wait for the LSI Bios to appear, and hit ctrl+H during that part. The motherboard will now present you a list of devices to boot from. Select the MegaRaid card and the WebBios should now appear.

Doing this may result in your boot device order being mixed up. Make sure you enter your motherboard settings and reset the raid controller as the first device to boot from if you plan on booting with it after adjusting settings in the WebBios.



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tim

Thanks for tip Gary. I'll add a bit to your great advice. On a SuperMicro X8DAH Motherboard there is a BIOS setting to allow remote BIOS's to pass IRQ 17 by default this is disabled by switching this to ENABLE I was able to get into the webBios.

01-20-2012


Bill McGonigle

Thanks, big help. On my ASUS board, I needed to actually select the RAID card as the boot device in order to get the WebBIOS to come up.

07-02-2012


Terry

Thanks for that. Worked perfectly on my EVGA board.

11-10-2013


Ruediger

It's F11 for my MSI Mainboard.
Thanks & Big ThumbsUp from my side too :-)

01-29-2014


potemkine

Thanks for the info, it worked perfectly on a HP Z800 - key for boot device being F9.

11-14-2014


SilentCrush Admin

I tried the solution, but unfortunately I cant get into the Webbios of my IBM x3850 M2 Server. When i press F12 for the boot options, I see the controller and the text "Press <Ctrl> + <H> for WebBios" but when I press Ctrl and H it tells me "WebBios will be executed after POST." When the POST is finished I goes directly to the boot options. And I can select any RAID Card (I setup a RAID 1 with my 4x 146GB 15k SAS Harddrives) for a option to boot from. In the BIOS for the Motherboard I selected that the system can boot from the RAID Card. I dont know what I should do now.. I need to get into the RAID Controller BIOS because I cant install my Win 2012 R2 Server to my RAID 1 Array. (the IBM Raid Drivers just do not work)

When you have a possible solution for this problem, please let me know -> yannick.gerber@live.de

Thanks!

12-12-2014


Gerald

Thank you for documenting this. I need this trick to enter the WebBios on a 9270-8i on an Intel DH67CL Board.
(using F10 for Boot Selection).

At least on the Intel board the choice of boot device is not terribly important though I think? I always choose the DVD-Rom and it works.

05-05-2015


Steve

Equipment: HP DL380-G5, LSI MegaRAID SAS 9285CE-8v

I saw the same symptoms on an HP server (hitting ^H had no effect). It seems that the remote console (HP's ILO) was swallowing the ^H key events before they were received by the server's BIOS console interface

WORK-AROUND: create a remote console "Hot Key" through the ILO web interface that sends '<L_CTRL>+h' to the console. Hitting this hotkey when prompted by the LSI BIOS output then triggered the WebBIOS startup once the POST completed.

06-24-2015


George

In my case (with an old ASUS mainboard, P5B-Deluxe) i had to ENABLE the option "Interrupt 19 Capture" in the BIOS, to access the WebBios from my LSI 9270-8i RAID-Controler. I also had to choose the controller as my first BOOT-Device.

Thanks for your help!

09-03-2015


Daniel Bowne

Life saver! Thank you.

01-23-2017


Fenix

Don't forget to plug in the SFF connector correctly, make sure it snaps in. Your LSI won't show up in the bootmanager if no drives are detected. I stumbled into this issue today.

04-09-2017


kokies

Fantabulous piece here !

10-28-2017


carlos

Thanks Gary, I got new MSI x299 MB and this LSI raid card, I hit the F11 key asn was able to get into the web interface for the LSI card.

03-04-2018


Jojo

Hello there,
I know this thread is a little bit older but maybe somebody can help me.

I have also the issue, that PC doesn't even ask for pressing CTRL+H.

It is a Dell Poweredge T30 Server with a AVAGO Megaraid 9440-8i.

On Startup, there is a Dell Logo. Sometimes it says "Press F12 for enter Boot Setup". Sometimes it doesn't ask for Pressing F12 (???).

Well, next screen is always the RAID Controller Information.
Its detecting the HDs. I have installed 2x 500GB SATA Drives and want to use them in RAID 1.
The Server never asks for pressing CTRL-H.

Next screen is either: "no bootable media found" or - when I pressed F12 on very fist screen - the boot menu.
Here I can access some configurations, but no chance to get to the Webbios.
When I select then the Raid from the booting list it immediately says, that there is no bootable data found.

Maybe someone can help me? Thanks a lot!

04-03-2018


Jojo

My next idea would be to install a Windows on an thrid HD which is
directly plugged into the mainboard. Just to get a chance to run the
RAID Controller Mangager in Windows.
After all, i want to install a ESXi 6.5 Supervisor on this server and run some
VMs. Because I want higher redundancy I decided to install this RAID Controller
an use it with 2 mirrored HDs in RAID1.
That was the idea.

04-03-2018


Paul

Hi Gary,

I have a newer Megaraid card.

I've been unable to get to the webBios. See the Megaraid controller initializing, and detecting drives; but wasn't ale interact or get a boot option.

My solution involved enabling UEFI in the bios, which then provided a Megaraid entry in the UEFI bios under the advanced section. Was then able to setup the raid as I required.

Completely different setup from the LSI 9690 I've been use to using

Paul

Machine: Lenovo Thinkstation P500
Card: Megaraid 9460-16i raid card

05-08-2018